A New Look at Leadership Outcomes for Top-Performing Teams

A New Have a look at Management Outcomes for Prime-Performing Groups


In a latest paper, we argued {that a} give attention to “conventional” crew outcomes, reminiscent of productiveness/efficiency, high quality, attendance or member satisfaction, might not seize what really occurs when leaders and followers are working collectively at their greatest.

We now have recognized 4 processes which are predictive of the normal outcomes that almost all organizations measure to evaluate success. These processes, nevertheless, are centered on how leaders and followers – collectively – symbolize the easiest in teamwork. We label these Synergy, Chemistry, Presence, and Professionalism.

Synergy displays what efficiency ought to appear like when leaders and followers collectively produce outcomes. Synergy is the results of intensive collaboration amongst leaders and followers – producing output that will in any other case be unattainable.

How have you learnt in case your group has synergy?

Responding positively to those questions suggests a synergistic chief-follower collaboration:

  • Our chief(s) and our crew members work collectively to supply outcomes which are collaborative.
  • Working collectively, our crew obtain extraordinary targets.
  • We produce extra working collectively – chief(s) and crew members – than we may working aside.

These things recommend a scarcity of synergy:

  • In all honesty, our chief typically will get in the best way and disrupts our crew efficiency.
  • Our chief(s) and crew members typically work at cross-purposes.

Chemistry is analogous to conventional views of crew member satisfaction – satisfaction with the job, the chief, the group – however focuses extra immediately on the standard of the leader-follower relationship, and the way each events, leaders and followers, are feeling about it. It contains subjective experiences of unity, cohesion, and delight produced by the crew dynamics and the relationships amongst leaders and followers.

Think about your work crew. Responding positively to those gadgets would recommend excessive ranges of crew chemistry:

  • Our crew members have a robust sense of “togetherness.”
  • The degrees of belief in our crew are very excessive.
  • Our chief and crew members work exhausting to maintain everybody engaged.
  • Working collectively, we’re the true definition of a “crew.”
  • Our chief and crew members pull collectively after we are challenged.

Presence refers to leaders and crew members being each bodily and mentally current – eagerly ready to contribute to the crew’s work, with their consideration centered on the collective’s actions. Presence is extra than simply displaying up for work.

Responding positively to those gadgets would recommend excessive ranges of chief and crew member shared presence:

  • Our chief and crew members all the time come to work able to contribute.
  • We will all the time depend on our chief and crew members to make themselves out there when they’re wanted.
  • Our crew member and chief are all the time on time.
  • Our chief and crew members work exhausting to maintain everybody centered

These things recommend a scarcity of presence:

  • Our crew suffers from plenty of absenteeism – each bodily and mentally.
  • I want our chief and our crew members would make themselves extra out there to me once I want them.

Professionalism goes past the mere give attention to the crew’s output, and appears at whether or not leaders and followers collectively have a dedication to doing prime quality work. It’s a unending pursuit of excessive requirements of excellence on the a part of each leaders and followers.

Optimistic responses to the next gadgets recommend excessive ranges of crew shared professionalism:

  • Our chief and crew members have very excessive requirements for our work.
  • One factor that I can say about our chief and crew is that there are not any weak hyperlinks.
  • Our crew collectively and persistently produces high-quality work.

Endorsing these things suggests low ranges of professionalism:

  • Generally plainly our chief and crew members don’t care about doing job.
  • I’m sorry to confess it, however typically our crew produces low-quality work.

Use these things to do a fast evaluation of your crew’s shared leader-follower processes and decide if you’re certainly a high-performing unit.


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