A New Look at Leadership Outcomes for Top-Performing Teams

A New Have a look at Management Outcomes for High-Performing Groups


In a current paper, we argued {that a} concentrate on “conventional” staff outcomes, reminiscent of productiveness, high quality, attendance or member satisfaction, could not seize what really occurs when leaders and followers are working collectively at their greatest.

We now have recognized 4 processes which can be predictive of the normal outcomes that the majority organizations measure to evaluate success. These processes, nonetheless, are centered on how leaders and followers – collectively – signify the most effective outcomes of teamwork. We label these synergy, chemistry, presence, and professionalism.

Synergy displays what efficiency ought to appear to be when leaders and followers collectively produce outcomes. Synergy is the results of intensive collaboration amongst leaders and followers, producing output that will in any other case be unattainable.

How have you learnt in case your group has synergy? Responding positively to those questions suggests a synergistic chief-follower collaboration:

  • Our chief(s) and our staff members work collectively to provide outcomes which can be collaborative.
  • Working collectively, our staff achieves extraordinary objectives.
  • We produce extra working collectively – chief(s) and staff members – than we might working aside.

This stuff counsel a scarcity of synergy:

  • In all honesty, our chief typically will get in the best way and disrupts our staff efficiency.
  • Our chief(s) and staff members typically work at cross-purposes.

Chemistry is analogous to conventional views of staff member satisfaction – satisfaction with the job, the chief, and/or the group – however focuses extra straight on the standard of the leader-follower relationship, and the way each leaders and followers really feel about it. It contains subjective experiences of unity, cohesion, and pleasure produced by the staff dynamics and the relationships amongst leaders and followers.

Take into account your work staff. Responding positively to those objects would counsel excessive ranges of staff chemistry:

  • Our staff members have a robust sense of “ogetherness.
  • The degrees of belief in our staff are very excessive.
  • Our chief and staff members work laborious to maintain everybody engaged.
  • Working collectively, we’re the true definition of a staff.
  • Our chief and staff members pull collectively after we are challenged.

Presence refers to leaders and staff members being each bodily and mentally current – keen and ready to contribute to the staff’s work, with their consideration centered on the collective’s actions. Presence is extra than simply displaying up.

Responding positively to those objects would counsel excessive ranges of chief and staff member shared presence:

  • Our chief and staff members at all times come to work able to contribute.
  • We are able to at all times depend on our chief and staff members to make themselves out there when they’re wanted.
  • Our staff members and chief are at all times on time.
  • Our chief and staff members work laborious to maintain everybody centered

This stuff counsel a scarcity of presence:

  • Our staff suffers from a number of absenteeism – each bodily and mentally.
  • I want our chief and our staff members would make themselves extra out there to me once I want them.

Professionalism goes past the mere concentrate on the staff’s output, and appears at whether or not leaders and followers collectively have a dedication to producing high-quality work. It’s a endless pursuit of excessive requirements of excellence on the a part of each leaders and followers.

Constructive responses to the next objects counsel excessive ranges of shared professionalism:

  • Our chief and staff members have very excessive requirements for our work.
  • One factor that I can say about our chief and staff is that there aren’t any weak hyperlinks.
  • Our staff collectively and constantly produces high-quality work.

Endorsing this stuff suggests low ranges of professionalism:

  • Generally it appears that evidently our chief and staff members don’t care about doing a superb job.
  • I’m sorry to confess it, however typically our staff produces low-quality work.

Use this stuff to do a fast evaluation of your staff’s shared leader-follower processes and decide in case you are certainly a high-performing unit.


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